About Our Products
At Cloud 9 Salon and Spa, we believe that the foundation of great hair begins with the right products. That’s why we proudly offer a carefully curated selection of premium shampoos and conditioners that cater to a variety of hair types and needs. Each product is chosen not only for its effectiveness but also for its ability to enhance the health and beauty of your hair. Whether you’re looking to nourish dry strands, add volume, protect color, or simply maintain your hair’s natural shine, we have the perfect solution for you.
We Don't Pay Commission
The secret to our contagious salon culture: there’s no hard-selling or competition among stylists at Cloud 9. Our #GLAMsquad works as a unit to deliver the highest standard of service to every guest, every time.
Education First
Our stylists are consistently among the most-educated in the industry. We invest in our stylists education at a rate of more than 12x the industry standard. Our expertise is unrivaled.
No Waiting Lists
Unlike other salons, the skills of our entire staff are available to all clients. Waiting lists are inefficient and the result of a lack of teamwork. If the time and skills are available, we will accommodate our clients without inconvenience or delay.
All About You
We want you to be 100% satisfied with your service. Our 20 years in business and unrivaled expertise allow us to go to great lengths to do just that.
C9 Guarantee
To protect all parties involved, there are limitations to redo services.
Refund Policy
There are absolutely no refunds. Our goal is to build a long lasting relationship with you. Sometimes there are bumps in the road, and we are committed to learning with you and making adjustments to give you the style that you want.
Redo Service Time Period
Your color is valid for a redo up to ten days after your service was performed.
Exclusivity
Product Recommendation
To qualify for a redo service, you must invest in the stylist recommended shampoo. With the purchase of any color-safe shampoo from Cloud 9 your color service is 100% guaranteed. This does not include shampoos purchased from other retailers or salons.
Paul Mitchell Certified•
Commitment to Education and Continuous Learning
At Cloud 9 Salon and Spa, this commitment to education is deeply ingrained in the salon’s philosophy. Stylists at Cloud 9 receive biennial education in Las Vegas, ensuring they stay at the forefront of industry advancements. Some team members even serve as Paul Mitchell National Educators, contributing to the broader beauty community’s knowledge. This dedication to learning ensures that clients receive services reflecting the latest trends and techniques.
Customer Satisfaction and Building Relationships
Cloud 9 Salon and Spa, in alignment with the Paul Mitchell values, extends a commitment to customer satisfaction. Their C9 guarantee underscores the desire for clients to be 100% satisfied with their overall experience. The salon’s emphasis on communication, realistic approaches to beauty goals, and a redo service policy reflects a dedication to building long-lasting relationships and becoming the trusted salon for life.
Salon and Spa Services
Haircuts & Styles
Whether you seek a classic cut, a bold transformation, or on-trend styling, we are dedicated to delivering exceptional results that leave you feeling confident and stylish.
Weddings & Formal
Elevate your special moments with exquisite bridal and formal styling at Cloud 9 Salon and Spa, where our skilled team ensures you radiate timeless elegance on your wedding day or any formal occasion.
Lashes
Elevate your eyes with our lash lift and tints at Cloud 9 Salon and Spa, where attention to detail meets the artistry of enhancing your natural beauty.
Nails
Transform your hands into works of art with our meticulous nail services at Cloud 9 Salon and Spa, where our skilled technicians create stunning and long-lasting designs that reflect your individual style.
Facials
Discover the magic of flawless beauty with our professional esthetics services at Cloud 9 Salon and Spa, where our skilled artists enhance your natural features, leaving you radiantly confident for any occasion.
Permanent Cosmetics
Experience the convenience and beauty of permanent cosmetics at Cloud 9 Salon and Spa, where our skilled professionals use precision techniques to enhance your features with lasting and natural-looking results.
Hours •
Tuesday - Saturday
9:00AM - 7:00PM
Sunday - Monday
CLOSED
Thursday (Wheeling only)
CLOSED
Martins Ferry •
901 S Zane Highway
Martins Ferry, Ohio 43935
Wheeling •
54 East Cove Avenue
Wheeling, WV 26003